Frequently Asked Questions


  1. I tried to add Centurion to my Favorites and it did not work. Please help.
  2. How often do I have to change my password?
  3. What are the password requirements?
  4. What if I cannot remember by password?
  5. What if I mistype my password?
  6. What are the username requirements?
  7. What are the security questions requirements?
  8. What does this mean: This email address xxx@xxx.com is already associated with an existing user account?

I tried to add Centurion to my Favorites and it did not work. Please help.


When adding Centurion to your Favorites in Internet Explorer (same with creating a Bookmark in Firefox) you will want to remember to complete the login process before attempting to add to Favorites or create a Bookmark.
If you're comfortable adding to Favorites or creating a Bookmark manually, or want to edit an existing Favorite or Bookmark, the recommended URL is https://cio-centurion.ne.gov/centauth/login.xhtml.

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How often do I have to change my password?


Password expiration is determined by the organization(s) with which you have registered, using the most secure requirement. You will be prompted to change your password when it expires.

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What are the password requirements?

  • Must be at least 8 characters long
  • Password is case sensitive
  • Must have at least 1 uppercase letter and 1 lowercase letter
  • Must include at least 1 digit
  • Must not repeat any character sequentially more than 2 times
  • Maximum length is 128 characters
  • Must not contain the username
  • Must not contain parts of the user's full name that exceed 2 consecutive characters
  • Must not include any of the following values: password, huskers, or admin

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What if I cannot remember my password?


Click on 'Forgot Password' to retrieve the hints. If you can enter the exact same (case sensitive) answers you will then be allowed to create a new password.

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What if I mistype my password?


You have three attempts to enter the correct password. After a third failed attempt your account will be disabled for 20 minutes.

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What are the username requirements?

  • Must be at least 4 characters long
  • Maximum length is 20 characters
  • Must not contain any spaces
  • Must not end with a period

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What are the security question requirements?

  • Answers must be at least 5 characters long
  • All answers must be unique

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What does this mean: This email address xxx@xxx.com is already associated with an existing user account?


The email address you entered is associated with an existing account. You can choose to 'Log in' or 'Forgot Password' if you would like to use this account, or 'Register New Account' to create a new one.

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