Frequently Asked Questions


  1. What are the password requirements?
  2. How often do I have to change my password?
  3. What if I cannot remember by password?
  4. What if I mistype my password?
  5. What are the username requirements?
  6. What if I cannot remember my username?
  7. What are the security questions requirements?
  8. I already have a Centurion username, can I use it for invites from multiple agencies/applications?
  9. What does this mean: This email address xxx@xxx.com is already associated with an existing user account?
  10. What URL should I bookmark?
  11. Who do I contact if I need help?

What are the password requirements?

  • Must be at least 12 characters long but not exceeding 128 characters.
  • Is case sensitive.
  • Must contain at least three of the following four complexity requirements: at least one uppercase letter; at least one lowercase letter; at least one numeric value; or, at least one special character.
  • Must not repeat any character sequentially more than two times.
  • Must not contain the username
  • Must not contain parts of the user's full name that exceed two consecutive characters.
  • Must not include any of the following values: password, huskers, or admin.
  • Must not have been previously used.

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How often do I have to change my password?


Password expiration is determined by the organization(s) with which you have registered, using the most secure requirement. You will be prompted to change your password when it expires.

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What if I cannot remember my password?


Click on 'Forgot Password'. You can choose between an "Request Email Reset" and a link is sent to the email address associated with your username or you can 'Answer Security Questions'. Both options will require you to set a new password.

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What if I mistype my password?


You have three attempts to enter the correct password. After a third failed attempt your account will be disabled for 20 minutes.

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What are the username requirements?

  • Must be at least 5 characters long.
  • Maximum length is 20 characters.
  • Must not contain any spaces.
  • Must not end with a period.
  • Must not contain @ / \\ ( ) [ ] : ; | = + * ? < > '' ,

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What if I cannot remember my username?


Contact the Agency/Organization that invited you. Please see 'Contact Us' page for contact information. Contact Us

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What are the security question requirements?

  • Answers must be at least 5 characters long.
  • Must have unique answers.
  • Answer can only contain letters, numbers, spaces, and the following special characters: - _ . , / :

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I already have a Centurion username, can I use it for invites from multiple agencies/applications?


Yes. First, ensure you are logged out of Centurion. Then when you click on the invitation link from the email use the 'Log In' option with your existing username, password, and the email the invitation was sent to.

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What does this mean: This email address xxx@xxx.com is already associated with an existing user account?


The email address you entered is associated with an existing account. You can choose to 'Log In' or 'Forgot Password'. You can create multiple accounts with the same email. Choose 'Create New Account' to create a new account.

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What URL should I bookmark?


When adding Centurion to your Favorites in Internet Explorer (same with creating a Bookmark in Firefox) you will want to remember to complete the login process before attempting to add to Favorites or create a Bookmark.
If you're comfortable adding to Favorites or creating a Bookmark manually, or want to edit an existing Favorite or Bookmark, the recommended URL is https://cio-centurion.ne.gov/centauth/login.xhtml.

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Who do I contact if I need help?


Contact the Agency/Organization that invited you. Please see 'Contact Us' page for contact information. Contact Us

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